We're Here to Help
Get in Touch
Questions about an order? Want to sell your products? Just want to say hello? We'd love to hear from you.
Average response time: Under 4 hours for email, instant for WhatsApp
How to Reach Us
Choose What Works for You
Call or WhatsApp
Speak with our Nairobi-based support team
+254 700 123 456
Mon-Sat: 8AM-8PM EAT
Email Us
We'll respond within 24 hours, usually faster
support@sokoafrica.com
support@sokoafrica.com
Live Chat
Chat with us on the website or WhatsApp
Click the chat bubble
Mon-Sat: 8AM-8PM EAT
Visit Us
Come by our Nairobi office
Westlands, Nairobi
Mon-Fri: 9AM-5PM
Send a Message
Drop Us a Line
Fill out the form and we'll get back to you as soon as possible. For urgent issues, WhatsApp is fastest.
Direct Lines
Email the Right Team
Skip the general inbox. Email the team that can help you directly.
Our Headquarters
Visit Us in Nairobi
We're a Kenyan company, built in Africa for the world.
Soko Africa HQ
Westlands Business Center
Ring Road Westlands
Nairobi, Kenya
+254 700 123 456
Mon-Fri: 9AM-5PM EAT
KE
Proudly headquartered in Nairobi, Kenya - serving customers and sellers across Africa and beyond.